FlexiPay
The simple way to manage your home heating costs
The simple way to manage your home heating costs
- Flexible Payments
How FlexiPay Works
1. Set Up your Account
Create your Certa account (or log in using your email address if you’ve ordered from us before).
2. Switch to FlexiPay
Once you’re account is set up, click on ‘Switch to FlexiPay’ in your portal dashboard.
3. Choose your monthly payment amount & date
Enter a monthly payment amount that suits your budget & a payment date that works for you each month.
4. Build up your balance for your next order
You’re all set!
Let your monthly payments build up your account balance. Then use these funds at our online checkout next time you order heating oil.
Ready to get started?
It’s quick & easy to get started with FlexiPay & a great way to plan ahead for your next heating oil order.
Create your account or log in to get set up instantly!
Frequently Asked Questions
FlexiPay is a simple way to plan ahead for your home heating oil. You choose an amount to set aside each month, and your balance builds up to use against future oil orders.
You can sign up online in just a few minutes. Create your account, choose your monthly amount, and select the date each month that suits you.Then you can start building up credit ahead of your next order.
Each month, your chosen amount is added to your FlexiPay balance. When you order heating oil, the balance on your account can be used towards the cost of your delivery at the checkout.
No, you simply build up your balance each month through your online account.
Yes. You can log in to your account at any time to update your monthly amount, change your payment date, or update your details. The minmum monthly payment is €50.
Yes. You can log in to your account anytime to view your current balance and track how much you’ve built up for future orders.
You can pause your FlexiPay payment at any time by accessing your online account. Any remaining balance on your account can be used against future orders or refunded.
Yes. If you have built up credit on your FlexiPay account and would like a refund, you can request a refund in your online account. This will then be processed and issued to the card used for payment within 3 – 5 working days.
No. FlexiPay is designed to be flexible. You can update your plan or stop using it at any time. Otherwise, it will continue on a rolling monthly basis.
If a payment doesn’t go through, we’ll notify you and you can update your card details or make a payment through your account.
Yes, budget plan customers can switch to FlexiPay through their My Account portal. Please note your budget plan balance must be cleared before switching to FlexiPay.
FlexiPay is only available through your online My account portal at home.certaireland.ie If you have any outstanding questions, you can contact our domestic sales team at 0818 550 550 and our team will be happy to assist you.